Shipping Policy

Order Processing

In-Stock orders received by 3:00PM ET will ship same day. Please consult the ‘Estimated Delivery’ date in the cart for the most accurate information based on the shipping method you select. 

Carrier Notes

  • Free and Standard shipping will be delivered via UPS, USPS, or a combination of the two. Delivery addresses must be able to receive packages from either carrier.
  • Saturday, Next Day, 2-Day, 3-Day, and Ground shipments are delivered via UPS.
  • Priority Mail shipments are delivered via USPS.

Oversized Items

These items will ship via ground/freight services and may incur additional delivery times. Delivery may not be available to PO Boxes, APO/FPO, and US Territories for certain items. Driver will deliver to the shipping address, but is not required to assist in moving the oversized item into the building, or with setup/unpacking.

State Restrictions


Due to Utah State Regulations, we do not ship any products to Utah addresses.


Due to Maryland State Regulations, we do not ship the following products to Maryland addresses:        
     - Machine-Made Cigars
     - Filtered Cigars
     - Cigars with Homogenized/HTL Wrappers

Washington State:

Due to Washington State Regulations, we do not ship the following products to Washington addresses:
     - Small Cigars (Weighing 3lb per 1000 or less)
     - Pipe Tobacco


While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to:
     - Confirm your delivery of tobacco products by telephone call after 5PM (PT) the day prior to shipment
     - Obtain the signature of a person 21 years of age or order before completing the delivery.

Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California.